Be on the lookout for staff at the RTS Transit Center and Connection Hubs, who are ready to answer your questions and help you get to where you need to go.
Find Your Route: Use our Old Route/New Route guide (pdf) to convert your old route to the new route you'll use today! Banners and cards with this information are also available at the RTS Transit Center.
Schedules: View the all-new RTS Connect schedules and RTS On Demand brochures, with updated maps and easy-to-read timetables. Printed schedules are also available at the RTS Transit Center.
Trip plan with the Transit app: Use the Transit app to plan your trip, pay your fare with RTS Go, and more. Tablets with the Transit app are also available in the RTS Transit Center.
Subscribe for service alerts: route numbers have changed. If you'd like to receive service alerts, you can sign up or resubscribe at https://rts.secure.force.com/RTSContactSubscription.
RTS On Demand: Learn more about our newest transit option, RTS On Demand. Our website has information about service areas, hours, how to request a ride, and more. Download the app from the App Store or Google Play store and start requesting rides! Check out our how to videos to learn how to set up an account and how to request a ride using the RTS On Demand app.
Don't have a smartphone? You can always request a ride by calling Customer Service at 585-288-1700, visiting an RTS Transit Center info desk or a tablet installed with the RTS On Demand app at the RTS Transit Center.
Check out our System Map: Use an interactive version of our map, download a pdf, or pick up a pocket-size map at the RTS Transit Center.
RTS Go: With RTS Go, you'll only pay for the trips you take – the more you ride, the more you save! Never pay more than $3 a day or $56 a month ($1.50 or $28 for reduced fares). RTS Go is available on your mobile phone or as a reloadable smart card. Learn more at myRTS.com/rts-go.
We're here to help!
Feel free to give us a shout
1372 East Main Street
Rochester, NY 14609
RTS Transit Center Entrances
60 St. Paul St. Rochester, NY 14604
71 N. Clinton Ave. Rochester, NY 14604
Para atención en Español,
por favor llamar al (585) 288-1700
Join our mailing list to get the latest RTS updates, news and alerts.