RTS Executive Management Team
RTS’ Executive Management Team is responsible for the organization’s overall administration, management, strategic planning, and operation.
Chief Executive Officer
Read the CEO’s message
With more than 25 years of executive and management experience, Bill Carpenter joined RGRTA in 2010 as Chief Operating Officer. Carpenter was named CEO of RGRTA in the fall of 2011. He oversees public transportation for an eight-county area of nearly 1.2 million people and more than 15 million customers annually.
As CEO, he has expanded the Authority’s reach significantly. RGRTA expanded service to Ontario County in 2014, bringing RTS’ service area to 4,324 square miles. He improved relationships with the Authority’s business partners and successfully implemented other important capital projects and improvements. Through his efforts, RGRTA opened the award-winning RTS Transit Center in Downtown Rochester on budget and ahead of schedule on November 28, 2014. And on May 17, 2021, he led the implementation of Reimagine RTS the complete redesign of the transit system in Monroe County.
Prior to joining RTS, Carpenter held several executive positions in both the public and private sectors. As Special Assistant to former Monroe County Executive Maggie Brooks, he managed the County’s $1 billion budget and supported the County Executive’s priority to lower property tax rates. In his role as “Medicaid Czar,” he recovered millions of dollars from Medicaid providers through successful audit and investigative initiatives.
Carpenter received his Bachelor’s degree in Math-Economics from the University of Buffalo. He is a member of the Board of Directors for the American Public Transportation Association, President of The Bus Coalition, President of the New York Public Transit Association, and Past President of the American Bus Benchmarking Group (ABBG). With 20 members, ABBG is a group of mid-sized bus and rail transit agencies from across the country committed to benchmarking and identifying best practices. In 2013, Carpenter was named co-chair of the Finger Lakes Regional Economic Development Council Infrastructure & Transportation Work Group.
A life-long Rochesterian, Carpenter and his wife reside in Penfield.
Deputy Chief Executive Officer
Since joining RGRTA in 1999, Miguel Velázquez has overseen the transformation of the Authority’s information systems, including the implementation of new infrastructures and specialized software systems. He also helped create the vision for TIDE (Technology Initiatives Driving Excellence), an ambitious $25 million customer-focused technology project encompassing GPS vehicle location, route schedule adherence, fare collection, and remote vehicle health monitoring, among other initiatives.
In addition to overseeing the Authority’s technology initiatives, Velázquez also heads the Operations Department and was the Executive Sponsor for the $50 million RTS Transit Center in Downtown Rochester, which opened on November 28, 2014.
Velázquez has raised funds for youth programs in the Rochester community for over a decade. He serves on the Board of Advisors for the Al Sigl Center, the Red Cross and the IBERO American Action League. He is also a board member of the Center of Information Services, a firm providing technology and telecommunication services for non-profit organizations. He is class representative of the 2011 Latino Leadership Development, which provided him a one-year term in the United Way Board. Recently, Velazquez became a member of Governor Andrew M. Cuomo’s Anti-Poverty Task Force, which was created to eliminate poverty in the Rochester community. He is a 2012 recipient of the Rochester Business Journal Forty under 40 Award.
Velázquez holds a Bachelor’s degree in Biology from the University of Rochester and a Master’s degree in Business Administration from the University of Rochester’s Simon School of Business. And he is a member of the ETA of New York Chapter of Beta Gamma Sigma, the international honor society of collegiate schools of business.
He and his family reside in Pittsford.
Chief Financial Officer
Scott Adair joined RGRTA in January 2013. He previously served as the County of Monroe’s Chief Financial Officer, with responsibility for the overall development and management of the County’s financial management function, as well as Purchasing, Real Property, Treasury, and financial reporting. He served as the County Controller before being named CFO in August 2008. Prior to joining Monroe County, Adair was a senior manager for KPMG LLP, and worked with numerous government municipalities and not-for-profits in New York State.
Adair holds a Bachelor’s degree in Accounting from the State University of New York at Geneseo. He is a Certified Public Accountant in the State of New York, a council member of the American Institute of Certified Public Accountants, and served as President of the New York State Society of Certified Public Accountants in 2015. In 2012 he was awarded the Financial Executive of the Year Award for Non-Profits by the Rochester Business Journal and the Rochester Chapter of the Financial Executives International. He is a 2003 recipient of the Rochester Business Journal Forty under 40 Award. He serves on the Board of Directors of Baden Street Settlement House.
Dan DeLaus joined RGRTA as General Counsel in January, 2015. He represents the Authority in all legal and regulatory matters and transactions.
DeLaus began his career in the Monroe County Public Defender’s office and then moved on to private practice. He returned to county government in 2004 as County Attorney. Five years later, County Executive Maggie Brooks appointed him Deputy County Executive, her chief policy advisor and senior staff member. Dan’s operational expertise, leadership skills, and connections throughout the community make him a strong addition to the RGRTA team.
He received his Juris Doctorate from the State University of New York at Buffalo and holds a Bachelor’s degree in History from the University of Notre Dame.
DeLaus serves as Chairman of both the Bivona Child Advocacy Center Board of Directors and the Town of Penfield Zoning Board of Appeals. He is a member in good standing of the Monroe County Bar Association.
He resides in the Town of Penfield with his wife, Sandy, and their three children.
Chief People Officer
Amy Gould is the Chief People Officer for RTS, overseeing Human Resources, Customer Service, Marketing, Community Outreach and Business Development. Amy joined the Authority in March 2014, bringing more than 20 years of expertise in all facets of human resource management and people development. She led the effort to design the Authority’s first ever internal customer service standard campaign, which has since evolved into The RTS Way, linking our values to behaviors to drive a more inclusive culture. This has been the catalyst for employee recognition and engagement initiatives across the organization.
Gould earned a Bachelor’s degree in Organizational Management from Roberts Wesleyan College. She brings a blend of public and private sector experience, having served in multiple human resources capacities with the City of Rochester, and most recently with Johnson & Johnson as the lead Human Resource Manager for their Rochester subsidiary prior to joining RTS.
Gould is a member of the Women’s Leadership Council for the United Way of Greater Rochester and an active member of the Society of Human Resource Management. She also sits on the Human Resources Committee and Workforce Development Sub-Committee for the American Public Transportation Association.
Gould currently resides in the village of Fairport with her husband and three children.