Booking Your Trip
If you call, be ready with your access ID, pickup and destination information and times of travel. Our schedulers will confirm your travel, additional guests, mobility aids, pickup window and fare.
Need to cancel?
Boarding the bus
On Board the bus
Finishing your trip
Still unable to find an answer?
See Hours of Operation and Calling RTS Access
We're here to help!
Feel free to give us a shout
1372 East Main Street
Rochester, NY 14609
RTS Transit Center Entrances
60 St. Paul St. Rochester, NY 14604
71 N. Clinton Ave. Rochester, NY 14604
Para atención en Español,
por favor llamar al (585) 288-1700
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