Bus Naming at RTS News September 29, 2016 - Have you seen an RTS bus with “Olivia,” “Ian,” or “Javon” scrolled above its windows? September 29, 2016 in County Have you seen an RTS bus with “Olivia,” “Ian,” or “Javon” scrolled above its windows? Read more
Are Pets Allowed on the Bus? News September 26, 2016 - Yes! Follow the rules and you’re welcome to bring your furry, feathery, or scaly friend along to enjoy the ride! September 26, 2016 in County Yes! Follow the rules and you’re welcome to bring your furry, feathery, or scaly friend along to enjoy the ride! Read more
New Technology Means Improved Customer Service News July 27, 2016 - If you’ve spoken with a RTS Customer Service Representative recently, you may have noticed something new. We’re rolling out new technology, strategies, and practices to improve our customer service and help you better enjoy the ride. July 27, 2016 in County If you’ve spoken with a RTS Customer Service Representative recently, you may have noticed something new. We’re rolling out new technology, strategies, and practices to improve our customer service and help you better enjoy the ride. Read more
RTS Transit Center Wins 2016 APWA Project of the Year Award News April 15, 2016 - The American Public Works Association (APWA) has recognized the RTS Transit Center in Rochester, NY with the 2016 National Project of the Year Award. April 15, 2016 in Monroe County The American Public Works Association (APWA) has recognized the RTS Transit Center in Rochester, NY with the 2016 National Project of the Year Award. Read more
Customers Have a Chance to Win Free Bus Passes by Taking the Customer Satisfaction RTS Survey News April 07, 2016 - As one of 20 public transit agencies that are part of the American Bus Benchmarking Group (ABBG), RTS is surveying customers in Monroe County about key aspects of its service and how it is used. April 07, 2016 in Monroe County As one of 20 public transit agencies that are part of the American Bus Benchmarking Group (ABBG), RTS is surveying customers in Monroe County about key aspects of its service and how it is used. Read more
RTS Announces New and Updated Routes That Will Begin Service on Monday, April 4, 2016 News March 29, 2016 - Regional Transit Service (RTS) today announced new and updated routes that will go into effect on Monday, April 4, 2016, making it easier for customers to enjoy the ride. New and modified routes will provide customers with faster, more reliable service. March 29, 2016 in Monroe County Regional Transit Service (RTS) today announced new and updated routes that will go into effect on Monday, April 4, 2016, making it easier for customers to enjoy the ride. New and modified routes will provide customers with faster, more reliable service. Read more