Are Pets Allowed on the Bus? News September 26, 2016 - Yes! Follow the rules and you’re welcome to bring your furry, feathery, or scaly friend along to enjoy the ride! September 26, 2016 in County Yes! Follow the rules and you’re welcome to bring your furry, feathery, or scaly friend along to enjoy the ride! Read more
New Technology Means Improved Customer Service News July 27, 2016 - If you’ve spoken with a RTS Customer Service Representative recently, you may have noticed something new. We’re rolling out new technology, strategies, and practices to improve our customer service and help you better enjoy the ride. July 27, 2016 in County If you’ve spoken with a RTS Customer Service Representative recently, you may have noticed something new. We’re rolling out new technology, strategies, and practices to improve our customer service and help you better enjoy the ride. Read more
Join Us For an Enjoy the Ride Customer Open House News July 18, 2016 - Curious about what’s new at RTS? Something about service got you stumped? Have an idea you’d like to share? An Enjoy the Ride Customer Open House is the perfect opportunity to learn more and share your thoughts! July 18, 2016 in County Curious about what’s new at RTS? Something about service got you stumped? Have an idea you’d like to share? An Enjoy the Ride Customer Open House is the perfect opportunity to learn more and share your thoughts! Read more
RTS Focuses on the Value of Public Transit on ROC Transit Day News June 17, 2016 - RTS is celebrating ROC Transit Day by focusing on the value of public transit in our community. By connecting our customers to jobs, education, health care, shopping and recreational activities, RTS is playing an important role in the community’s fight against poverty and ongoing efforts to support job growth and strengthen the economy. June 17, 2016 in Monroe County RTS is celebrating ROC Transit Day by focusing on the value of public transit in our community. By connecting our customers to jobs, education, health care, shopping and recreational activities, RTS is playing an important role in the community’s fight against poverty and ongoing efforts to support job growth and strengthen the economy. Read more
RTS Announces Detour and Service Information for the Lilac Run 5K and 10K Races News May 13, 2016 - Due to road closures and restrictions for the Lilac Run 5K and 10K races, RTS announced today the following detour and service information that will be in effect on Sunday, May 15, from 8:00 a.m. to 12:30 p.m. May 13, 2016 in Monroe County Due to road closures and restrictions for the Lilac Run 5K and 10K races, RTS announced today the following detour and service information that will be in effect on Sunday, May 15, from 8:00 a.m. to 12:30 p.m. Read more
RTS, Xerox Thank Governor Cuomo and State Legislators for Providing Funding for Expanded Bus Service News April 22, 2016 - At a tour of the new Xerox call center in Webster earlier today, Xerox and RTS expressed their thanks to Governor Andrew Cuomo and our local representatives to the New York State Legislature for providing funding for commuter express service to the call center. RTS is reinstating service around the 11:00 p.m. window during the week to support the evening and overnight shifts at the call center and is adding four new trips per day on the weekend. April 22, 2016 in Monroe County At a tour of the new Xerox call center in Webster earlier today, Xerox and RTS expressed their thanks to Governor Andrew Cuomo and our local representatives to the New York State Legislature for providing funding for commuter express service to the call center. RTS is reinstating service around the 11:00 p.m. window during the week to support the evening and overnight shifts at the call center and is adding four new trips per day on the weekend. Read more