Where’s My Bus?
The Where’s My Bus? service provides you with real-time bus tracking information and automatic arrival time notifications. Here are three ways you can get Where's My Bus? info:
Get real-time information online
Download the RTS Where’s My Bus? app
Track your bus in real time, find bus stops, plan trips, save your favorite routes, calculate your savings, get service alerts, and much more with the RTS Where’s My Bus? app on your smartphone or tablet. Download at the App Store. Download on Google Play.
Learn how to clear your app's cache to keep info up to date.
Send a text or email
Text your bus stop ID number to 585-351-2878 or email it to wmb@myRTS.com
with the ID number in the subject line. Within seconds, you’ll receive the next three bus arrival times for your stop.
- Not sure where to find the bus stop ID number? Find the bus stop ID number on the bus stop sign. You can also search for the number by route at wmb.myRTS.com or call RTS Customer Service at 585-288-1700 for assistance.
- At the Transit Center? The Stop ID for the Transit Center is 6000. If you are looking for a specific route, then text 6000, a space, and the route number. For example: Route 38 East Main -- 6000 38. This will give you the next three arrival times for Route 38.
**Real-time information refreshes within 60 seconds. Traffic conditions may affect its accuracy. Important reminder: Be sure to get to your stop or RTS Transit Center 5 to 10 minutes before the departure time - the uncertainty of street traffic makes setting departure times an inexact science, and so we recommend you arrive a bit earlier than what's listed on the schedule.