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Text Where's My Bus?

You can use WMB's texting feature for arrival info. Text your bus stop ID number to 20105 for information.    Terms and Conditions

  • Not sure where to find the bus stop ID number? Find the bus stop ID number on the bus stop sign. You can also call RTS Customer Service at 585-288-1700 for assistance.
  • At the RTS Transit Center? The Stop ID for the Transit Center is 6000. If you are looking for a specific route, then text 6000, a space, and the route number. For example: Route 8 East Main would be 6000 8. This will give you the next three arrival times for Route 8. 

Terms and Conditions

RTS Where’s My Bus Text Messaging Service (WMB)

WMB is a conversational messaging service using implied consent. This service will reply with a single message* only when it has received a message. Sending a message* to the service is considered consent to send you a message* in return.

If you have any issues or questions about using our WMB text messaging service, please contact Customer Service at 585-288-1700.

*Message and data rates may apply.