It's Customer Service Week! Customer Service Week is an annual event established by the International Customer Service Association (ICSA) in 1984. It was proclaimed a national event by the U.S. Congress in 1992 and recognizes the importance of Customer Service to organizations.
To celebrate, we're sharing compliments from customers about our Customer Service Representatives:
"Dan saved me so much time by giving me the best route to my destination. It may be his job but all I can say is he is very knowledgeable. Thank you for your help!"
"My Daughter got on the wrong bus and I called RTS to help me locate her. Sonia was so kind and quick to respond. My Daughter made it home safe and sound. I'm so thankful Sonia was able to help!"
"I called Customer Service because I was having difficulty understanding a schedule. Thank you Colleen for assisting me and for answering all my questions. I'm so grateful for your help!"
Do you have a compliment you would like to share? Let us know! Visit myrts.com/contact-us
We're here to help!
Feel free to give us a shout
1372 East Main Street
Rochester, NY 14609
RTS Transit Center Entrances
60 St. Paul St. Rochester, NY 14604
71 N. Clinton Ave. Rochester, NY 14604
Para atención en Español,
por favor llamar al (585) 288-1700
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