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RTS Seeks Public Input as Part of Regional On-Demand Transit Study

August 17, 2023

Regional Transit Service (RTS) is looking to improve its transit services in Genesee, Livingston, Ontario, Orleans, Seneca, Wayne, and Wyoming Counties. Building on the success of updated transit services in Monroe County and the City of Rochester, this study is expanding focus to rural areas to complete region-wide transit improvements. This project will examine the service needs in these seven counties, with the goal of the study focused on identifying opportunities for on-demand, technology-driven, point-to-point transit services as an option for residents of the study area.

RTS wants to make it easier for customers to get around rural areas, and on-demand transit could be a promising solution. On-demand transit is a ride-sharing mobility option in which ADA-accessible vehicles provide service within specific geographic areas. Customers can request rides by calling, using an app, or a website.

Public input is critical to the success of the study. Residents, business representatives, and other community members are encouraged to visit the study website at from August 14, 2023 to September 11, 2023 to fill out the survey.

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