RTS Proposes to Eliminate Some Bus Stops—Here’s Why It’s a Good Thing

Only you can tell us if there is a special need or consideration we need to make! It’s important for us to get it right, so your input about a special need or hardship is essential. Feedback will give us a chance to re-evaluate something we may have overlooked.

About ‘Bus Stop Optimization’
In the U.S., transit authorities are learning that substantial improvements to service can be made by making adjustments to bus stops. Known as ‘Bus Stop Optimization,’ independent research (“Why Getting Rid of Bus Stops Can Improve Bus Service.” Governing Magazine, Sept. 18, 2014) has provided compelling evidence that there is significant improvement to bus service when approximately 40 to 45 percent of stops are eliminated. Benefits of Bus Stop Optimization include:
• Improved travel time and shorter rides
• Improved accessibility because stops are better located for customers
• Reduced emissions and cost

Results of RTS’ Independent Bus Stop Optimization Study
On behalf of RTS, Passero Associates conducted an independent study last year to examine RTS bus stops. Results showed that RTS has 3,400 bus stops—an excessive number compared to other transit authorities—sometimes as many as 14-16 per mile. 

Study recommendations:

• Phase out approximately 25 percent of RTS stops by the end of 2015. (Lower than 40-45 percent that was cut in other communities)
• Remove 472 and keep 1,197 urban stops in the city of Rochester
• Remove 437 and keep 1,187 suburban stops in Monroe County

Before changes are made, we would like your help. Only you can tell us if we have overlooked a special need or situation that would require us to re-evaluate a stop or location before changes are made. Learn more about how this study may impact your favorite bus stop.