RTS customers are advised that some weekday morning trips on 23 bus routes may be canceled due to a temporary shortage of bus operators. The impacted trips are scheduled between the hours of 5:30 a.m. and 7:50 a.m. Due to unusually high rates of illness and absence and more retirements than normal, RTS has a temporary shortage of @20 bus operators. As a result, customers are advised that some morning trips on these designated routes may be unavailable until further notice.

As part of RTS’ ongoing service development plan and based on input received during customer listening sessions, RTS is proposing to launch a new route that will double weekday trips and add weekend trips between the 19th Ward and Monroe Community College. The new route would also extend service to Brighton-Henrietta Townline Road from downtown Rochester.

On Monday, Jan. 26, gate assignments at the RTS Transit Center changed for most customers who ride Suburban and Park & Ride Routes.* Changes are the result of ongoing review of RTS Transit Center routes and schedules.