Regional Transit Service (RTS) is pleased to announce that Deputy Monroe County Executive Corinda Reaves (formerly Corinda Crossdale) has accepted an offer to become the Chief Customer and Community Experience Officer at RTS.

During a virtual press conference this morning, New York State lawmakers and the Regional Transit Service (RTS) called for the inclusion of robust funding for public transit in the final state budget. New York State Assemblymembers Harry Bronson, Sarah Clark, Jennifer Lunsford, and Demond Meeks, and Senator Jeremy Cooney joined RTS CEO Miguel Velázquez for the press conference.

The Rochester Genesee Regional Transportation Authority (RGRTA) Board of Commissioners announced today that Deputy CEO Miguel Velázquez has been appointed as the next CEO and will begin in his new role on January 1, 2023.

Regional Transit Service (RTS) CEO Bill Carpenter announced at today’s meeting of the RGRTA Board of Commissioners that he will retire by the end of June 2023.

Regional Transit Service (RTS) will implement a new software platform on Wednesday, September 28, for RTS On Demand. The new platform, which is powered by Via, the global leader in TransitTech, will improve the customer and employee experience with the RTS On Demand service. The technology behind the Via platform will help RTS improve trip times, vehicle capacity usage, and the overall user experience.

Effective immediately, masks are optional for customers and employees on all Regional Transit Service (RTS) vehicles and in all RTS facilities. The change in this RTS policy comes after the announcement today by Governor Kathy Hochul that the mask mandate on public transportation is no longer in effect.

Regional Transit Service (RTS) announced today the addition of a new route that will provide daily service to Bay Street and the Rochester Public Market in the City of Rochester. Route 24 Bay Street will begin service on Monday, September 5, 2022.

Following conversations yesterday with the office of New York State Governor Kathy Hochul, it was made clear that the mask requirement on public transit in New York remains in effect for now, pursuant to a March 2, 2022, determination by the New York State Department of Health. Therefore, starting immediately, customers and employees must wear a face mask that covers their nose and mouth on all RTS buses and in the public areas of all RTS facilities.

Based on the Centers for Disease Control and Prevention (CDC) and the Transportation Security Administration (TSA) lifting the mask mandate for public transit, Regional Transit Service (RTS) is making masks optional for customers and employees on all RTS vehicles and in all RTS facilities, effective immediately.

During a virtual press conference today, the New York Public Transit Association (NYPTA), the chair of the New York State Assembly Transportation Committee, and representatives of public transit advocacy groups from around the state called for the inclusion of robust funding for public transit in the final 2022-23 state budget.