Learn More About RTS
We are our community’s provider and partner for safe, reliable, and convenient public transportation that more and more people can build their lives around.
The Preferred Transportation Choice.
- Integrity: We do what we say we are going to do and take responsibility for our actions.
- Respect: We value and appreciate the diversity and opinions of those we work with and those we serve.
- Service Excellence: We strive to meet the needs of our customers, every day, no exceptions.
- Performance Focus: We establish the outcomes that define our success and use data based decision making to achieve them.
- Engagement: We understand how our work impacts customers and we maintain an environment focused on teamwork, dedication, and fun.
- Fresh Thinking: We take time to discover and develop ideas that create value for our company, our customers, and our community.
C.A.R.E stands for Courtesy, Attire & Attitude, Responsiveness and Exceed Expectations. These are our customer services standards for everyone at RTS.
Courtesy: Greet every customer (and one another) with courtesy and a smile.
Attire & Attitude: Represent RTS with a professional appearance and positive attitude.
Responsiveness: Respond to requests accurately and on time, every time.
Exceed Expectations: Give more than expected and give the unexpected!